1. No Guarantee of Specific Results

Citation-share scores, visibility scores, and all other measurements reported by CiteHQ.io reflect results measured at the time of testing. Individual results vary by industry, competitive landscape, query type, and the policies and algorithms of each AI platform tested.

CiteHQ.io does not guarantee specific citation scores, AI platform rankings, recommendation outcomes, or business results of any kind, as these are determined in part by third-party AI systems — ChatGPT, Perplexity, Google AI Overviews, Microsoft Copilot, Gemini, and Claude — that operate outside CiteHQ.io's control. We commit to delivering the methodology, deliverables, and reporting specified in each engagement's Statement of Work, executed to the standard described on this site.

2. Dependence on Third-Party AI Platforms

CiteHQ.io's services depend on the behavior of AI platforms we do not own, operate, or control. These platforms may change their algorithms, policies, training data, or citation behavior at any time, without notice, in ways that affect a client's citation-share score independent of any work performed by CiteHQ.io. Past performance measured on any platform is not indicative of future results on that platform or any other.

3. AI Citation Pulse and Free Tools

AI Citation Pulse is provided free of charge as described on this site, offered under the current CiteHQ.io Launch Promotion through December 31, 2026. Free tools are provided "as is," with automated, limited-scope results, and are not a substitute for the full AI Visibility Gap Audit. Availability of free tools may change; see the Services page for current terms.

4. Pricing and Promotional Terms

Pricing displayed on citehq.io, including Launch Promotion pricing (30% off standard rates), is current as of the date shown and subject to change. Launch Promotion pricing requires a signed contract by December 31, 2026, applies for the full 12-month contract term, and is available to businesses in the Greater Houston region. Full terms are described on the Services page and will be confirmed in each client's Statement of Work.

CiteHQ.io reserves the right to modify pricing, service scope, and package inclusions at any time, at its sole discretion, without requiring consent from any individual or entity. Changes take effect prospectively and do not alter the terms of an already-signed Statement of Work for its current contract term.

Once a client signs a Statement of Work or otherwise commits to a service package, the scope, length, and terms of that engagement are fixed for the contracted term. The client may not change, cancel, or modify the package once signed. No refunds are issued for any unused portion of a package, whether due to early termination, reduced engagement, or any other reason.

Services begin only upon receipt of a signed Statement of Work and either a purchase order or payment, whichever the engagement requires. CiteHQ.io is under no obligation to commence work before this condition is met.

5. CiteRE and In-Development Capabilities

CiteRE, CiteHQ.io's proprietary Resonance Engine, is functional today, as described elsewhere on this site. Its precision layer continues to develop with ongoing engagement data, and any other capability described as in development reflects CiteHQ.io's current product roadmap, provided for informational purposes. Descriptions of planned or in-development enhancements are not commitments to deliver on any particular timeline.

6. General Information, Not Professional Advice

Content on citehq.io — including methodology descriptions, market data, and industry commentary — is provided for general informational purposes only and does not constitute legal, financial, tax, or professional advice. You should consult your own qualified advisors before making business decisions based on information found on this site.

7. Third-Party Links and Platforms

citehq.io may reference or link to third-party websites and platforms, including the AI systems we test against. We do not control and are not responsible for the content, availability, or practices of any third-party site or platform.

8. Limitation of Liability

To the fullest extent permitted by law, CiteHQ.io's liability for any claim arising from your use of citehq.io or engagement of CiteHQ.io's services is limited to the amount paid for the specific service giving rise to the claim. CiteHQ.io is not liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities.

9. Changes to This Disclaimer

We may update this Disclaimer from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

10. Contact Us

Questions about this Disclaimer can be directed to info@citehq.io.